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Expedia travel agent

Employer: Microsoft

Expedia is an online travel agent allowing customers to look and book flights, cars and hotels. Launched in 1999 by Microsoft in 1999 it also features content and tools to support business and leisure travelers.

I designed the UK interface as well as leisure travel articles, a business travel magazine, several iterations of the home page. The work involved extensive co-ordination and co-operation with local, European and US development and fulfillment teams to integrate content and functionality into a seamless experience.

In 2000 we developed a last-minute holidays product supported by a call centre. We also created a travel channel for the MSN.co.uk portal. Expedia won "Best UK travel site at the New Media Age Awards in 2000".